Política de reembolso

We get it — sometimes the wrong size gets picked, or something just doesn't feel right. Here's how we handle it:

If you ordered the wrong item or size, no big deal. Head to your account (the link's in your order confirmation email) and start a return — pick the item, let us know if you want a refund, store credit, or a different size, and we'll take it from there. Return shipping is on you for these — grab a label from your carrier of choice and send it back to us. Please include your order number inside the package so we can match it up as soon as it arrives.

If we're the ones who messed up — wrong item, wrong size, or something arrived looking off — that's on us. Email us at support@fadedculture.com and we'll send you a prepaid return label instead. Once it's on the way back, we'll fix it with a refund or the right product, whichever you prefer.

Just one thing: we only accept returns and exchanges within 30 days of your order date. After that, we can't take anything back — but if you're running into a weird issue, hit us up anyway. We'll always try to help where we can.

Still not sure what to do? Email us at support@fadedculture.com with your order number and a quick breakdown of what's going on. We'll take care of you.